Shipping Policy
At Root Cure, we are committed to delivering your orders quickly, safely, and efficiently. Our goal is to ensure that your products reach you in perfect condition and within the promised timeframe.
Order Processing
- All orders are processed within 1–2 business days after confirmation
- Orders placed on weekends or public holidays will be processed on the next working day
- You will receive an order confirmation and shipping notification once your order is dispatched
Delivery Time
- Standard Delivery: 3–5 business days (depending on your location)
- Remote Areas: Delivery may take slightly longer due to location constraints
- We work with trusted courier partners to ensure timely delivery
Shipping Charges
- Shipping charges may vary depending on your location and order size
- Free Shipping may be offered on selected promotions or minimum order value
- All applicable charges will be shown clearly at checkout
Order Tracking
- Once your order is shipped, you will receive a tracking ID via SMS or email
- You can track your order status in real-time through the courier service
Important Information
- Please ensure that your shipping address and contact details are accurate
- Root Cure is not responsible for delays caused by incorrect information
- Delivery times may be affected during holidays, weather conditions, or unforeseen circumstances
Failed Deliveries
- If delivery is unsuccessful, the courier may attempt re-delivery
- In case of repeated failed attempts, the order may be returned or canceled
Our Commitment
We take great care in packaging and shipping your products to maintain their quality and safety. Your satisfaction is our priority, and we strive to provide a smooth and reliable delivery experience every time.